Your appliance’s serial number can be found on the data plate/badge which is located either at the front of the appliance or behind the appliance. Please read your instruction manual for the exact location of the data plate/badge and subsequent serial number. If you do not have your instruction manual available, you can download this from our technical information area.
You can watch the videos below to locate your stove or fire’s data badge/plate. Once you have located your data badge/plate, your serial number should be located within the data badge/plate.
Find your stove’s data badge/plate
Find your fires’ data badge/plate
For additional help finding the data plate on your appliance, visit our help page.
Your serial number is required when ordering spare parts or making warranty claims.
To order a spare part for your solid fuel appliance, please visit our Stovax Spares website. Alternatively, you can also visit your nearest Stovax retailer to purchase any spare parts for your solid fuel appliance.