Frequently Asked Questions

Frequently Asked Questions

Before you make your final decision over which product to purchase, we realise there will probably be many questions you may want to ask. To that end, we have taken our most frequently asked questions by homeowners, either before or after their purchase, and collated them here to try and provide you with as much information as possible.

Each section covers a different fuel type and there you'll find a comprehensive list of questions and answers to guide you into making a final decision or just to give you more understanding of a particular feature on either wood burning, multi-fuel, gas or electric stoves or fires.

If your question is not answered here, please contact your local retailer who will be happy to answer any further queries you may have.